Accessibility statement

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet(external link opens in a new tab) has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact: https://informed.com

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: https://informed.com

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)(external link opens in a new tab).

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard(external link opens in a new tab) (‘the accessibility guidelines’), due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

• None currently known (A and AA standard issues identified in the independent audit have now been addressed)

Content that’s not within the scope of the accessibility regulations

• The accessibility regulations(external link opens in a new tab) do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
• The interactive mapping element of this website and the tools that relate directly to its use are not within scope, as online maps and mapping services are exempt by virtue of paragraph 4(2)(d) of the accessibility regulations(external link opens in a new tab).
• Users accessing the website via a Safari browser at version 12 or lower may not be able to interact with the mapping element of this website.

Preparation of this accessibility statement

This statement was prepared on 3 May 2022.